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All massages have a specific time schedule, please arrive for your appointment 5 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change and prepare for the service.
If you are late for any reason your service may be trimmed to fit the time available but you will still be charged for the full service or may require that the session ends at it’s scheduled time depending on the therapists schedule that day.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show” and will be charged the full amount for that session. This amount must be paid prior to the next scheduled appointment, failure to comply means may no longer be able to book with me.
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with me you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.
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