Policy

All new client appointments are secured with a $40 non-refundable deposit. If you need to re-schedule your appointment with less than 24 hours notice, a new deposit will be required & the previous one lost. Appointments can only be re-scheduled twice

• Please provide at least 24 hours’ notice for cancellations or rescheduling.
• Cancellations or reschedules with less than 24 hours’ notice will result in the loss of the deposit.
• No-shows or same-day cancellations will be charged 100% of the service fee.

All massages have a specific time schedule, please arrive for your appointment 5 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change and prepare for the service. 

If you arrive late, your session will still end at the scheduled time to avoid delaying the next client.

The full session fee will still apply.

Prior to each massage session, the treatment plan will be discussed with you. At your first visit with me you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.

• Any form of solicitation, sexual advance, harassment, inappropriate touching or behavior will result in immediate termination of your treatment and reporting to local law enforcement. The full session fee will still apply. 
• Please respect the professional boundaries that exist between Massage Therapist and Patient.
• Not allowed  anyone under the age of 18 unless the parent or guardian signs their form.

• Communication with your therapist is key to a personalized and beneficial experience. If you need a change of pressure, pace, temperature, music or focus area… just let your therapist know.

• If you are uncomfortable at any time during your session please let your therapist know. This is your time so please speak up.

• Feel free to undress only down to your level of comfort.